Operational Audit & Consultation
Our auditors have valuable insights that extend far beyond just the planning and construction of climbing facilities. Operational audits can be tailored to include a close examination of how various aspects of operations including:
> Operations Manual, Employee Handbooks, and other program and policy documents
> Staff Hiring, Onboarding, + Training
> Maintenance Schedules + Documentation
> Program Operations
> Customer Service and Accessibility
> Customer Qualifications and Orientations
> Outreach, Marketing, and External Communications
> Workflow and Internal Communications
> Pricing, Product Structures, and Membership Retention
> Optimizing Software Utilization
> Legal Liability and Risk Mitigation
> Incident Response and Documentation
Following the audit of the desired operational areas, we present our findings and give actionable recommendations for areas of improvement.
PRICING*
Service feeds listed below are priced for a single Nicros Representative and do not include flights/travel and accommodation (calculated separately).
One-Day | Not available
Two-Day | $2,900
Three-Day | $3,600
*Prices are estimations only. Please fill out a request form below for a full quote. Minimum of two days needed for this service.*